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21.12.2020 Please do not contact your GP for a COVID-19 vaccine

The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time you will receive an invitation to come forward. For most people this will be a letter, either from your GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available on here: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/

The covid vaccination programme will shortly be underway in Redbridge. As the vaccination programme gets underway we will invite patients who are eligible to have the vaccine to book their appointments.  

For now we ask our residents to help us deliver this effectively to those who need it most by doing the following:

 

  • wait to be invited for your vaccine – you will be contacted when it’s the right time to come forward so please don’t seek a vaccine before then;
  • act on your invite and make sure you attend your appointments when you arrange them;
  • and of course, stay safe by following all the social distancing and hand hygiene guidance, which will still save lives.

You can find out more about the vaccine here: 

Information about the coronavirus vaccine https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/ 

Information about the Pfizer/BioNTech vaccine https://www.gov.uk/government/publications/regulatory-approval-of-pfizer-biontech-vaccine-for-covid-19

Covid vaccination: guide for older adults https://www.gov.uk/government/publications/covid-19-vaccination-guide-for-older-adults/covid-19-vaccination-guide-for-older-adults

Covid vaccination: guide for older adults  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/941464/PHE_11843_Covid-19_guide_for_adults_leaflet.pdf

If you wish to find out more you can read detailed guidance and view all publications on delivering the vaccination programme here https://www.gov.uk/government/collections/covid-19-vaccination-programme

01.12.2020 Please do not contact your GP for a COVID-19 vaccine.

 

The NHS will contact people directly and there will be extensive public information announcements about how, where and when you can get vaccinated.

 

More details expected very soon.

5.11.2020  THE SURGERY REMAINS OPEN AS ALWAYS

The surgery remains open throughout the lockdown as we always have done, it just may be slightly different. The main door is closed to prevent increased footfall so that we can maintain social distance and protect ourselves and our patients, However you can speak to reception via the intercom by the main door and you will be allowed in for any appts you have.

Latest advice:

  • Shielding employment support has stopped as of end of August 2020, i.e. GP letters for the workplace are no longer available.

  • Patients wishing to work from home need to discuss this with employers, not with the practice.

  • GP’s will not be writing letters for patients to give to employers or other third parties re shielding.

  • Any patients who are in extremely vulnerable groups/over 70’ years should continue to be careful and follow advice from NHS Online.

  • Any Social Care support can be accessed via calling Redbridge MyLife - 0208 708 7333.

  • Southdene Surgery continues to offer routine appointments, managing patients with chronic long term conditions, recalling patients for smears, immunisations including dedicated flu clinics in line with NHSE and governments guidelines.

  • Consultations are via telephone and video. The Doctors and Nurses will decide using their own clinical judgement if patients need to be seen face to face for further examination at the surgery.

  • Referrals to hospital departments /community provisions will take longer than usual to contact and appointments may be cancelled, unfortunately this is beyond our control

  • Reminder to all patients that we operate on zero tolerance policy; any abuse shown to our members of staff will be taken seriously by the management team.

Please support your surgery by showing patience during this national emergency

Thank You.

UPDATE 20/07/20 - FACE MASK EXEMPTION

Regarding facemasks, a statement from the BMA re Government guidance suggests that there is no requirement for evidence of exemption. It should be sufficient for someone to declare an exemption directly with the person questioning them. Therefore the Practice is unable to provide facemask exemption letters.

April 2020

  • Due to the recent Coronavirus outbreak the surgery has devised some FAQ's

  • Is the Surgery Open?

Yes the surgery is open from 8am – 6.30pm but we are not seeing patients face to face so the doors are closed. We are working making telephone calls and video calls that you can pre book online or via the telephone. We have allocated time slots between 11am-12pm and 3pm-4pm for collection of prescriptions, forms/letters, specimen bottles etc. If you have Coronavirus, are in isolation or are having symptoms please DO NOT attend the surgery and arrange for someone to collect on your behalf.

  • Can I call the call the Surgery?

Yes, you can call the surgery between 8am and 6.30pm, but as you can imagine, we have a very high call volume coming in so it may be a long wait on the phone.

  • How can I request a prescription?

There are a few ways you can request a prescription:

  • You can contact your pharmacy and ask them to request your medication on your behalf.
  • You can submit your request via email: redbridgeccg.southdene.prescriptions@nhs.net with your name, date of birth and what medication you require.
  • You can submit a written request and put it in the black post box outside with your name, date of birth and medication required.

  • How can I get an isolation note?

You can go online to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/isolation-note/ . The surgery will not be able to issue sick notes for self-isolation.

  • What should I do if I start to show symptoms or have been in contact with someone who is showing symptoms of coronavirus?

Please follow the nhs advice given on their website as this is forever changing, the website is https://www.nhs.uk/conditions/coronavirus-covid-19/

 

  • Can I book a GP appointment?

We are currently not seeing patients face to face. However, if you have an issue that cannot be discussed with a pharmacist you can book a telephone consultation and the GP can call you to discuss any issue that you may have.

 

  • Can I book a nurse’s appointment?

Please contact the surgery to discuss booking a nurse’s appointment as we are currently booking appointments for very limited reasons.

 

  • I am not feeling well but don’t want to come to the surgery if I don’t have to and I don’t think its coronavirus, what can I do?

You can go online to the website https://www.nhs.uk/ for advice on all health related issues and they will advise whether you need to speak to a GP or if you can look after yourself safely at home. We also strongly recommend downloading the NHS app as you can do all of above mentioned plus link your app to your GP surgery and make telephone appts, order medications etc.

21.11.19 - Check out our team this week  

Take the pulse check challenge - AF awareness week 

 

 

 

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