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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
This is run by the practice nurse in conjunction with the doctors, by appointment only.
The baby clinic is run on a Wednesday morning by Dr Hanley and the practice nurse Mrs Susan Samuel, for child development checks, baby weighing and immunisations and allows an opportunity to discuss other problems, e.g. sleeping, feeding and child health worries. Please bring your child’s record book with you when you attend. It is important that all infants and children are protected from potentially serious diseases and we recommend that all immunisations are given.
We can refer to NHS counsellors or a private counsellor.
This is run by our Assistant Practitioner, in conjunction with the doctors, by appointment only.
The Surgery provides End of Life support based on the Gold Standard Framework.
See also our page about In Times of Bereavement.
Contraceptive care is provided by the nurse and all doctors during normal surgery hours.
An influenza vaccination is particularly recommended for patients with heart, lung or kidney disease, diabetes and residents of nursing and rest homes.
Please contact the reception staff in September for details of the vaccination dates and to make an appointment. If you are unable to attend the surgery, a home visit will be arranged to undertake this facility.
This is an annual health check for patients with learning disabilities by appointment only.
The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. You need to make an appointment with the Nurse for this service.
If you are 75 years of age or over, you should be seen annually, either by your doctor, the practice nurse, the district nurse or the health visitor. This can be arranged at the surgery or, if that is not possible, a home visit will be arranged.
It is strongly recommended that every patient over the age of 65 years has a pneumonia vaccination. The vaccine is also strongly recommended for all patients with heart or kidney disease and those with asthma, chronic bronchitis or diabetes as well as those in nursing or rest homes. The vaccine is free of charge. This vaccine need only be given once in a lifetime.
We refer to the local chemists or Redbridge smoking cessation services. You can also call NELFT Quitline on 0800 032 0102, available from 9:00 am - 7:30 pm Tuesday to Thursday.
This clinic is run by the nurses and all female doctors for smears, postnatal checks and discussion for women’s health issues.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
The Yellow Fever vaccination cannot be given at this surgery. It is, however, available from either of the following: Lily House Telephone 020 7175 1802 Oliver Health & Travel Clinic Telephone 020 8550 2276
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
The government have launched a new website for patients to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:
Due to the recent Coronavirus outbreak the surgery has devised some FAQ's
Yes the surgery is open from 8am – 6.30pm but we are not seeing patients face to face so the doors are closed. We are working making telephone calls and video calls that you can pre book online or via the telephone. We have allocated time slots between 11am-12pm and 3pm-4pm for collection of prescriptions, forms/letters, specimen bottles etc. If you have Coronavirus, are in isolation or are having symptoms please DO NOT attend the surgery and arrange for someone to collect on your behalf.
Yes, you can call the surgery between 8am and 6.30pm, but as you can imagine, we have a very high call volume coming in so it may be a long wait on the phone.
There are a few ways you can request a prescription:
You can go online to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/isolation-note/ . The surgery will not be able to issue sick notes for self-isolation.
Please follow the nhs advice given on their website as this is forever changing, the website is https://www.nhs.uk/conditions/coronavirus-covid-19/
We are currently not seeing patients face to face. However, if you have an issue that cannot be discussed with a pharmacist you can book a telephone consultation and the GP can call you to discuss any issue that you may have.
Please contact the surgery to discuss booking a nurse’s appointment as we are currently booking appointments for very limited reasons.
I am not feeling well but don’t want to come to the surgery if I don’t have to and I don’t think its coronavirus, what can I do?
You can go online to the website https://www.nhs.uk/ for advice on all health related issues and they will advise whether you need to speak to a GP or if you can look after yourself safely at home. We also strongly recommend downloading the NHS app as you can do all of above mentioned plus link your app to your GP surgery and make telephone appts, order medications etc.
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